We help determine the quality and effectiveness of the implemented ITIL processes in an IT organization as compared to ITIL best practices thus helping our clients in their continual service improvement activities.
Our Capabilities
- We follow best practices for planning and conducting assessments.
- Our assessments cover significant breadth and depth of activities for each ITIL process to gain the best understanding of an organization’s maturity level.
- Interpreting and presenting the assessment results and recommend service improvement plan.